Shipping policy

DELIVERY LOCATIONS

Our delivery service covers Australia exclusively, using Australia Post.

ORDER DISPATCH SCHEDULE

Orders within Australia are dispatched via Express Post from Monday through Thursday. We DO NOT SHIP Fridays to prevent your freshly baked goods from waiting in a warehouse over the weekend.

ORDER PROCESSING TIME AND DELIVERY

 Kindly set aside 1-3 business days for order processing. During busy holiday periods, an extra business day might be necessary for your order's arrival.

ESTIMATED DELIVERY TIME

Our preferred shipping method is Australia Post Express Shipping, typically delivering within 1-4 Business Days from the posting date. Please select at checkout. If your destination is a major city like Brisbane, expect next-day delivery; otherwise, add an extra day. Rural areas may experience longer delivery times—please refer to Australia Post for current estimates.

DELIVERY NOTIFICATIONS + DELAYS

Upon shipment, we'll provide you with a tracking code to monitor your delivery progress. Please be aware that holiday periods might result in express postage delays. If you haven’t received your order within 5 business days from the order date, kindly reach out to us at eat@labouche.com.au, and we'll assist in tracking your package.

MISSED DELIVERY

What happens if I'm not home to receive the delivery?

If you are not home to receive your package, Australia Post will leave it in a safe place. Rest assured, all orders leave our patisserie sealed.

SHIPPING COSTS

Our Shipping across Australia is:

Standard Shipping- $12 per Order

Express Shipping- $19.95 per Order

All shipping costs are per order per address.

We are currently not shipping to any international locations…… yet